Defensive pessimism and its effect on supply chain performance
Descrição
This paper addresses a gap in task performance research, with a focus on supply chain operations, by exploring the role that defensive pessimism (DP)—a phenomenon sparsely studied in supply chain literature—has in the workplace. It investigates the roles that task complexity, perceptions of control and employee situatedness in the workplace play as predictors of DP, as well as addresses the relationship between defensive pessimism and supply chain performance.,Five hypotheses are developed and empirically tested employing the data-generating method, Monte Carlo simulation and then applying factor analysis and structural equation modeling (SEM) to survey data from practitioner members of the Council of Supply Chain Management Professionals.,The results reveal that task complexity and external locus of control heighten perceptions among employees that task completion could be outside their locus of control. The increased tendency to be defensively pessimistic about workplace commitments negatively impacts supply chain performance. This study found that task complexity and external locus of control encourage DP, negatively impacting supply chain performance (SCP).,This study explored underlying causes of defensive pessimism, a self-limiting behavior among supply chain professionals. In understanding the role of DP, it is possible to enhance SCP by managing task complexity, external locus of control and job autonomy—predictors of defensive pessimism in work commitments.
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