Introdução ao WorkForce Management (WFM) no Contact Center
Descrição
What is Workforce Management and When Should Your Contact Center Implement It?
Call center workforce management: What it is and 12 best practices
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What Is Workforce Management (WFM)?
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The new paradigms changing workforce management (WFM)
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Workforce Management
Top Workforce Management Best Practices to Implement in Your Call Center - Call Center Services International
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por adulto (o preço varia de acordo com o tamanho do grupo)
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