Using the Mail API to update ticket properties from your inbox – Zendesk help
Descrição
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Automations and Triggers : Freshdesk
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Using Salesforce & Zendesk in the Inbox
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How can I publicly reply to a ticket through my email when
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Zendesk Event
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Connect Your Email Account to Make
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Automation rules that run on ticket creation : Freshdesk
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Following Up On Tickets
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Zendesk: adding automated comments to tickets (public or internal)
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Tip of the Week: Saving Time with Mail API Commands - Zendesk
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